Privacy Policy

This policy applies to the Karla Fayne Team, a real estate team affiliated with Keller Williams Realty Memphis Midsouth.

Our business address is 775 Ridge Lake Blvd Suite #400, Memphis, TN 38120. Our team phone number is 901-657-6885 and our email address is [email protected].

Depending on how you interact with us, we may collect:

• Name, email address and telephone number
• Property address and real estate interests
• Buying, selling or moving timeline
• Appointment and questionnaire responses
• Messages and communications you send to us
• Website activity, device and browser information
• Information provided through events or guide requests

We may collect information through website forms, appointment calendars, telephone calls, text messages, email, event registrations, social media, cookies, analytics tools and third-party real estate platforms.

We may use information to:

• Respond to inquiries and requested information
• Schedule and manage appointments
• Provide buyer, seller and homeowner services
• Send property information and market updates
• Deliver guides, resources and event information
• Maintain customer and prospect records
• Improve our website, communication and services
• Meet legal, regulatory and brokerage obligations

When you provide your contact information and consent, the Karla Fayne Team may contact you by telephone call, email, SMS or MMS regarding your inquiry, requested property information, appointments, real estate services, educational resources, events and occasional marketing.

Messages may be sent using automated technology. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from text messages or HELP for assistance.

Consent to receive marketing communications is not a condition of purchasing property or receiving real estate services.

Additional messaging terms are contained directly in our Terms and Conditions .

Our website may use cookies, pixels, analytics tools and similar technologies to understand website use, improve performance and measure marketing activity.

Browser settings may allow you to limit or block cookies, although some website functions may not work properly.

We may share information with service providers that help us operate our business, including our brokerage, CRM, website, calendar, email, texting, transaction, marketing and analytics providers.

Information may also be shared when reasonably necessary with lenders, title companies, attorneys, inspectors, contractors, builders, cooperating brokers or other professionals involved in a requested service or transaction.

We may disclose information when required by law or to protect our legal rights, clients, business or the public.

We do not sell your personal information to advertisers for money.

Certain advertising or analytics technologies may be considered sharing or targeted advertising under some privacy laws. You may contact us with questions about available privacy choices.

We retain information for as long as reasonably necessary to provide services, maintain business records, satisfy legal requirements and resolve disputes.

We use reasonable administrative, technical and physical safeguards, but no website, email or electronic system can guarantee absolute security.

Depending on applicable law, you may request access, correction or deletion of certain personal information. You may also unsubscribe from marketing email or reply STOP to text messages.

To make a privacy request, email [email protected] or call 901-657-6885 .

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Our website may link to third-party websites. Their privacy practices are governed by their own policies.

We may update this Privacy Policy from time to time. The current version will be posted on this page with an updated effective date.

Questions may be directed to the Karla Fayne Team at [email protected] or 901-657-6885.